Book your assistant for 5,000JPY per day per group. You can send request to your assistant before and on the booked day for the activities on the booked day.
Send requests to your assistant through online form or email Your assistant will respond in 3 business hours! Our business hour is 10am to 9pm JST.
FAQ
Q
How many requests can I make to my assistant?
A
As many as you want!
Q
Can I get a table for sure if I request you to make a reservation for restaurants?
A
Unfortunately, no. Sometimes we need to get back to you to say that we couldn't get a table for you for various reasons such as the restaurant doesn't take reservations at all, the restaurant is closed, or the restaurant is too popular.
Q
I have a request but I'm not sure if I should ask my assistant.
A
Go ahead and ask! Please just be noted that your assistant might get back to you and say he/she couldn't do what you requested.
Q
I will travel with my family (or friends). Do I have to pay per person to hire assistant?
A
No. We charge you per group.
Q
When will my assistant respond if I send the request at 9pm JST?
A
Since our business hour is 10am to 9pm, the concierge will respond by 1pm on the next day.
Q
I booked an assistant on the day to go to a restaurant. When can I send a request to reserve the restaurant?
A
Anytime! Your assistant will take care of the day you booked. Just make sure the day is not in the past.